Legal
Privacy Policy
Last updated: September 2026
Who we are
Mindex Studio is an AI-native growth agency based in Sydney, NSW, Australia. We provide AI solutions, automation, growth marketing, website development and app development services, and operate the Mindex Studio platform at app.mindexstudio.com.
Information we collect
Information you provide directly:
- Name and email address when you contact us or create a platform account
- Business details you share in your message, inquiry or workspace
Information collected automatically:
- Pages visited and time spent on this website
- Device type, browser and operating system
- Approximate location based on IP address
- Referring website or search query that brought you here
Connected platform data (Mindex Studio platform)
If you use the Mindex Studio platform and connect third-party accounts such as Meta, Shopify or Google, we access data from those platforms only after you authorise the connection, and only within the permissions you grant.
- Platform data (such as ad performance, product catalogues and campaign structures) is used solely to provide the service to your workspace: reporting, creative generation and campaign management you request
- Access credentials are stored encrypted and are never shared between workspaces or sold to anyone
- Disconnecting a platform in your settings, or revoking access in the third party's own security settings, stops our access; you may also request deletion of stored platform data at the contact below
- Our use of data received from Meta complies with the Meta Platform Terms and Developer Policies
How we use your information
- To respond to your inquiry or provide the service you requested
- To understand how people use our website and product, and improve them
- To measure the effectiveness of our content and marketing
- To comply with applicable laws and regulations
We do not sell your personal information to third parties.
Analytics and cookies
We use analytics tools to understand traffic and visitor behaviour. These tools may place cookies on your device to collect anonymous usage data. Cookies also remember preferences such as language. You can disable cookies in your browser settings.
Your rights
Depending on your location, you may have rights under the Australian Privacy Act 1988, GDPR or other applicable laws, including access to, correction of, and deletion of your personal information, and withdrawal of consent. Contact us at the address below; we respond within 30 days.
Changes to this policy
We may update this Privacy Policy from time to time. Continued use of our website or platform after changes are posted constitutes your acceptance of those changes.
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